This subsection presents indicators in the following areas:
- employee statistics by location, gender and age group
- employee statistics by gender in senior management
- number of employees who left the company and turnover rate
- comments on social security and fair pay
- statistics on non-employees
- number of work-related incidents and fatalities
- percentage of employees covered by the occupational health and safety (OHS) management system.
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Number of employees by location, gender and age group
The indicators presented below regarding employees in PZU Group include only individuals employed under an employment contract.
the number of employees presented is calculated as full-time equivalents (FTEs) as of December 31, 2024, unless stipulated otherwise. Figures for the number of employees in full time equivalent (FTE) have been rounded to whole numbers. As a result of rounding, unit data does not add up to the total number of employees.
For the calculation of indicators, the PZU Group included both active and inactive employees (e.g., on long-term sick leave, maternity leave, parental leave), as well as those on replacement contracts. Some of the employees are employed at various PZU Group entities on a part-time basis, according to the parity resulting from the scope of duties. The number of employees does not include those employed on a fractional full-time basis with a salary proportional to the minimum wage, when this form of an employment is in addition to the main employment in another Group entity.
The PZU Group has a total of 38,058 employees in the consolidated entities in this statement. Of this number, 13,190 are men and 24,867 are women.
PZU Group employees by gender (as of 31.12.2024)
| Gender | Number of employees (FTE) |
Number of employees (%) |
Number of employees (head count) |
Number of employees (%) |
| Male | 13,190 | 35% | 15,522 | 35% |
| Female | 24,867 | 65% | 28,656 | 65% |
| Total Employees | 38,058 | 100% | 44,178 | 100% |
There are differences in employment figures between the financial statements and sustainability reporting. These are due
to the adoption of different counting methodologies and entities included in the data consolidation. The financial report adopts a methodology for calculating average employment in accordance with the requirements of the Central Statistical Office. The sustainability report adopted the methodology as described in the methodological information.
At the end of the reporting period, the PZU Group had 36,327 employees in Poland, 976 in Lithuania, 601 in Latvia and 154
in Estonia. The sustainability statement
does not consolidate data on employees working in
Ukraine.
The age structure of the PZU Group employees shows the largest share, 62%, of employees between 30 and 50 years of age, employees over 50 accounted for 24% and employees under 30 years of age for 12%.
In its employment practices, the PZU Group makes significant use of permanent employment covering 33,049 employees. 5,010 employees are employed on a fixed-term basis. The PZU Group employs 31,617 full time employees and 12,561 part-time employees.
| Male | Female | Total | |
|---|---|---|---|
| Number of permanent employees (FTE) | 11,307 | 21,741 | 33,049 |
| Number of temporary employees (FTE) | 1,883 | 3,127 | 5,010 |
| Number of non-guaranteed hours employees (FTE) | 0 | 0 | 0 |
| Number of full-time employees (head count) | 10,842 | 20,775 | 31,617 |
| Number of part-time employees (head count) | 4,680 | 7,881 | 12,561 |
| Country | Number of employees (FTE) | Number of employees (%) |
|---|---|---|
| Poland | 36,327 | 95% |
| Lithuania | 976 | 3% |
| Latvia | 601 | 2% |
| Estonia | 154 | 0% |
| Age group | Number of employees (FTE) | Number of employees (%) |
|---|---|---|
| under 30 years old | 4,499 | 12% |
| 30-50 years old | 23,722 | 62% |
| over 50 years old | 9,283 | 24% |
| Employees in top management positions (FTE) | Employees in top management positions (%) | |
|---|---|---|
| Male | 428 | 60% |
| Female | 281 | 40% |
Top management – methodological information: top management was defined as employees
at the rank of managing director, director, director for, deputy director or head of the unit.
In certain cases specialized positions were additionally included in the top management cadre top management e.g. Chief Economist of TFI PZU. PZU Group entities with an organizational structure that does not include the rank of director have adapted the above definition
to individual conditions.
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Indicators related to adequate wages
All employees working in the entities included in the scope of the statement’s consolidation are paid an adequate salary,
in accordance with the applicable benchmarks.
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Indicators related to social protection
In the PZU Group, all employees are covered by full social protection in accordance with the laws of the individual countries in which the PZU Group has employees. Social protection covers a broad spectrum of major life events, including illness, unemployment, parental leave, accidents at work, acquired disability, and retirement. In addition to providing social protection under the regulations, PZU and some entities have additionally covered employees with a system of subsidizing 100% of sick pay if the inability to work is caused by: an illness lasting continuously for at least 35 days, combined with at least one day’s hospital stay related to treatment of the effects of the illness (excluding outpatient examinations and outpatient assistance) in an inpatient treatment facility, ascertained by a medical certificate, cancer, tuberculosis, an accident occurring outside working time.
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Number of non-employee workers
The PZU Group has adapted the definition of non
employee workers to align with the specifics
of its operations. At the same time, due to the lack
of standardized tools for collecting precise data,
the presented figures represent estimates based on the
number of individuals performing work under civil law
contracts and agency agreements. The PZU Group has
made every effort to identify data sources and ensure
the completeness of the information provided. However,
these figures may not cover all organizational units that
engage workers under arrangements other than
employment contracts.
Data on non-employee workers are presented in the number of persons employed as of December 31, 2024.
| Number of people | |
| Individuals performing work under civil law contracts | 10,326 |
| Individuals performing work under agency agreements | 16,352 |
| Total number of non-employee workers | 26,678 |
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Indicators on the scope of collective bargaining and social dialogue
In the PZU Group, collective bargaining and social dialogue cover between 20% and 39% of employees. This indicator varies between the countries of business operations and is presented in the table below.
Collective bargaining and social dialogue are conducted based on local regulations and internal procedures. In none of the PZU Group subsidiaries covered by the statement has an agreement been signed with employees regarding representation
by a European Works Council (EWC), a Works Council of a European Company (SE), or a Works Council of a European Cooperative Society (SCE).
| Collective bargaining coverage | Social dialogue | ||
| Coverage Rate | Employees – EEA* | Employees – Non-EEA** | Workplace representation (EEA only)*** |
| 0 – 19% | Lithuania, Estonia | Not applicable – companies operating outside the EEA are not included in the consolidation scope of the statement. |
Lithuania |
| 20 – 39% | Poland | Poland | |
| 40 – 59% | |||
| 60 – 79% | |||
| 80 – 100% | Lithuania | Lithuania, Estonia | |
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Employees with disabilities
Among the PZU Group’s workforce, within the analyzed entities, people with disabilities account for 2%. This figure has been calculated based on voluntary disclosure by employees, in accordance with local legal requirements.
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Metrics on training and skills development
The PZU Group is committed to the development of its workforce, providing an average of 35 hours of training per employee annually.
| Gender | Average number of training hours |
| Male | 31.2 |
| Female | 37.6 |
| Total Employees | 35.3 |
Additionally, 88% of employees participated in regular performance and career development reviews. The PZU Group has adopted the general definition applied in ESRS, which defines a performance review as an evaluation of an employee’s performance conducted by management, the HR department, or colleagues at least once a year. This definition has been appropriately adapted to the individual programs implemented within the various PZU Group companies.
| Gender | Percentage of employees that participated in regular performance and career development reviews |
| Male | 91% |
| Female | 87% |
| Total Employees | 88% |
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Health and safety metrics
During the reporting period, 56 workplace accidents were recorded among our own workforce. The reported workplace accident rate was 0.97 per million hours worked. The occupational health and safety system and indicator monitoring covers all PZU Group employees. Non-employees and employees in the value chain are not covered by the OSH system and are not included
in the monitoring of OSH indicators.
| Metric | Unit | |
| Percentage of workforce covered by the health and safety management system | % | 100 |
| Number of fatalities due to work related injuries and work-related ill health | # | 0 |
| Number of recordable work-related accidents in the undertaking’s own workforce | # | 56 |
| Rate of recordable work-related accidents | Per million hours worked | 0.97 |
| Number of recordable work-related ill health cases | # | 7 |
| Number of days lost due to work related injuries, fatalities, or work related ill health | # | 3,228 |
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Metrics on work-life balance
All employees of the PZU Group are entitled to family related leave based on local labor regulations in the countries where PZU Group entities operate. Among those classified as leave for family reasons are maternity leave, parental leave, caregiver leave, and special leave.
| Metric | |
|---|---|
| Percentage of employees entitled to take family related leave | 100% |
| Percentage of entitled employees who took family-related leave, including: | 23% |
| Male | 17% |
| Female | 26% |
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Compensation metrics
The top earner in the PZU Group was identified on the basis of the highest payments in a given year, only for fixed and variable salaries, excluding severance and other benefits. The median remuneration in the PZU Group is the weighted average of the median total annual remuneration in each entity.
The unadjusted wage gap between men and women is 21.9%. At the consolidated level, the ratios were calculated as a weighted average of the pay gap ratio for individual PZU Group entities.
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Incidents, complaints and severe human rights impacts
During the reporting period, PZU Group workforce members filed a total of 121 complaints related to potential discrimination through established grievance channels. In the reporting year, PZU Group paid PLN 30,000 in compensation for damages resulting from substantiated complaints – it is the total amount of fines, penalties and damages reported by the Pekao Group.
Detailed data are shown in the table.
| Metric | Unit | |
|---|---|---|
| Number of complaints filed through the PZU Group’s channels by its own workforce. | # | 121 |
| Number of complaints filed with National Contact Points for OECD Guidelines for Multinational Enterprises. | # | 0 |
| Number of incidents of discrimination, including harassment. | # | 0 |
| Total amount of significant fines, penalties and compensation for damages related to violations of social factors and human rights. | PLN | 30,000 |
| Number of severe human rights issues and incidents related to the workforce. | # | 0 |
| Number of severe human rights issues and incidents related to the workforce that are cases of non-compliance with UN Guidelines and OECD Guidelines for Multinational Enterprises. | # | 0 |
| Total amount of fines, penalties and compensation for damages related to severe human rights issues and incidents connected to the own workforce. | PLN | 0 |