• G1-6

The PZU Group applies an individual contract terms, depending on the company, supplier type, and specific conditions, making it impossible to establish a single standard payment procedure or determine the percentage of payments made according to such a procedure. Most PZU Group entities follow a standard 30-day payment term.

1.7
days
average overdue period of a paid invoice

The PZU Group defines the average invoice settlement time from the date of calculating the payment deadline as the average overdue period of paid invoices by PZU Group companies. The average overdue time is calculated by adding up the number of days all invoices are overdue and then dividing it by the total number of paid invoices. The average time an invoice was overdue was 1.7 days in 2024.*

* The indicator has not been validated by any external body other than the assurance provider.

As of December 31, 2024, in relation to their own operations, PZU Group entities were involved in 34 pending court proceedings concerning payment delays. For the purpose of calculating the number of legal proceedings, the following 4 principles were applied:

  • proceedings are conducted before civil courts (common courts and the Supreme Court, Civil Chamber)
  • PZU Group entities are the defendants in the cases
  • the claims concern interest for delayed payments calculated on the principal amount paid late, or unpaid principal with accrued interest for the delay
  • the proceedings do not include claims from current or former employees, such as overtime pay or compensation for workplace harassment (mobbing)

Legal proceedings in which no final judgment has been issued in the second instance, as well as cases pending before the Supreme Court after the cassation appeal has been served to PZU Group entities, are considered unresolved.

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