Management of relationships with suppliers

The „Code of Conduct and Good ESG Practices of the Suppliers of the PZU Group” defines requirements for suppliers in the areas of environmental protection, social responsibility, and corporate governance. The document establishes rules for preventing corruption and conflicts of interest, obligating suppliers to avoid and prevent situations that could lead to conflicts of interest.

The Code also strictly prohibits the offering or granting of undue benefits in exchange for specific actions or omissions. Compliance with the Code is a key criterion in evaluating potential suppliers and their cooperation with the PZU Group. The Code applies both to the PZU Group companies and all its suppliers. Any entity wishing to establish business relations with the PZU Group must review and accept its provisions when submitting the Supplier Registration Form. Acceptance of the Code is also a mandatory element of submitted offers.

The Code obligates suppliers to comply with the principles outlined in the „Human Rights Policy in the PZU Group.”

The Code is made available to all potential suppliers during the registration process. Each supplier is required to review its content and accept its provisions as a condition of cooperation with the PZU Group. An internal supplier evaluation process is conducted annually, assessing, among other factors, compliance with the Code. Additionally, PZU conducts supplier audits to help monitor and improve ethical and environmental standards across the entire supply chain.

• „PZU Group procurement policy” – defining the standards for conducting procurement procedures, their transparency, and the necessity of applying ESG principles
• „PZU Group supplier selection procedure” – guaranteeing objective evaluation criteria and comparability of offers
• „PZU Group supplier management procedure” – describing the method of monitoring suppliers and their assessment in terms of ESG
• „PZU Group supplier audit and evaluation procedure” – ensuring periodic control of compliance with ethical, social, and environmental standards.

These regulations define standards of cooperation with suppliers, including verification of their compliance with ESG principles, registration, and evaluation of practices related to human rights protection and minimizing environmental impact. During the procurement process, employees are informed about conflict of interest management rules and the anti-corruption program, while management staff submits statements regarding business and personal relationships with the recommended supplier.

The ethical principles concerning suppliers in PZU Group banks are regulated separately. Alior Bank applies the “Alior Bank Supplier Code of Ethics”, while Bank Pekao has implemented the “Bank Pekao Supplier Code of Ethics”.

The provisions of the Alior Bank Supplier Code of Ethics apply to Alior Bank’s suppliers, its affiliated companies, and subcontractors. Alior Bank may request a supplier to implement corrective actions, and in cases of significant non-compliance, it may suspend cooperation or terminate the relationship with the supplier – subject to applicable legal regulations.

• In the event of identified violations, they should be reported to naruszenia@alior.pl

The “Bank Pekao Supplier Code of Ethics” is used in procurement procedures to promote the bank’s values, outlining to contractors the expectations, principles, and standards applicable at Bank Pekao.

The Code includes provisions on environmental protection and natural resource management, compliance with social factors, and corporate governance principles.

The commitment to comply with the Code is incorporated into the “General Terms of Order”, requiring suppliers to confirm their familiarity and adherence to its provisions. Additionally, interested bidders must submit a declaration of compliance with the Code within the “Integrated Procurement Tool”. The Code is complemented by the “Procurement Policy”, which includes provisions on compliance with ESG factors and preventing greenwashing practices. These regulations define standards of cooperation with suppliers, including verification of their ESG compliance, registration, and evaluation of practices related to human rights protection and minimizing environmental impact. During the procurement process, employees are informed about conflict of interest management and the anti-corruption program, while management staff submits statements regarding business and personal relationships with the recommended supplier.